Refund Policy

At Keplersoft, we strive to ensure our clients are satisfied with the services we provide. This Refund Policy outlines the terms and conditions under which refunds may be requested and granted.

1. General Policy

Due to the nature of our digital services (e.g., software development, web design, digital marketing), refunds are generally not provided once a project has commenced and resources have been allocated. Each refund request will be evaluated on a case-by-case basis.

2. Eligibility for Refunds

• A refund may be issued if we are unable to start your project within the agreed-upon timeframe.
• If there is a significant breach of contract on our part that prevents the delivery of the agreed services.
• Cancellation before any work has commenced or resources have been allocated.

3. Non-Refundable Scenarios

• Work completed: We do not offer refunds for work that has already been completed and delivered.
• Change of mind: Refunds are not provided if you simply change your mind after the project has started.
• Delays caused by the client: If a project is delayed due to failure to provide necessary information or feedback, a refund will not be granted.

4. How to Request a Refund

To request a refund, please contact us at support@keplersoft.in with your project details and the reason for the request. We will review your request and get back to you within 5-7 business days.

5. Contact Us

If you have any questions about our refund policy, please contact us at: support@keplersoft.in